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Essential skills for CWU Reps parts 1 & 2

The essential courses for all new CWU activists.

These courses will be delivered with a combination of classroom based and online learning via CWU Left Click, over 12 days in total. There will be two days – Day 1 – online pre-course and Day 2 – bridging
work/training, which will be supported via Branch ULRs locally, interspersed with two full 5 day weeks in the classroom either regionally or residentially.

The Essential Skills Parts 1 & 2 need to be completed by students in a single academic year i.e. 1st August to 31st July. If someone has already completed the old Union Skills 1 course, the next course they need to apply for will be the Essential Skills Part 2 course.

This course is aimed at new workplace activists and representatives. During the course you will receive a thorough grounding in:

  • Your role as union activist
  • Communication skills
  • Problem solving skills
  • Understanding the support and facilities that are available to reps
  • Disciplinary procedures
  • Recruitment and organising
  • Representing members
  • Introduction to employment law
  • Understanding and using grievance procedures
  • Public speaking and speeches
  • Negotiating Skills
  • Handling members problems
  • Discrimination in the workplace
  • Using information systems for organising
  • Meeting Skills
  • Running effective meetings

This course is designed to ensure that everyone gets the chance to participate fully through working in small groups, taking part in group discussions, role play and practical exercises. You do not need to have any qualifications or previous experience to attend this course.


Please note that this course attracts PAID RELEASE from most BT, Openreach, Parcelforce, Post Office Limited, ROMEC, O2 and Royal Mail Group.